Privacy Policy

This Privacy Policy ("Privacy Policy" or "Policy") describes how Blade Labs Holdings Pte Ltd. ("Blade Labs," "we," "us," or "our") collects, uses, shares, and stores Personal Data of visitors to our websites at:

and any other associated sites or mobile applications owned or operated by Blade Labs (collectively, the "Sites"), users of our Services, as well as participants in marketing campaigns, promotions, events, and sales (collectively, the "Services").

By visiting any of the Sites or engaging with any of our Services, you agree that your Personal Data (defined below) will be handled as described in this Policy. Your use of our Sites or Services, and any dispute over privacy, is subject to this Policy and any associated Terms of Use or services agreements.

If you do not agree with any part of this Privacy Policy, then please do not use the Sites or any of the Services.

Note: This Privacy Policy should be read together with our Cookie Policy and Terms of Use.

Overview

ZeroH is our agentic GRC automation platform. ZeroH leverages AI and blockchain technology to power compliance automation for regulated industries.

Definitions

Term	Definition
Data Processing	Performing any operation on data, including obtaining, recording, collecting, storing, altering, retrieving, disclosing, transmitting, disseminating, combining, blocking, erasing, or destroying data.
Personal Data	Any information about an identifiable individual, such as name, date of birth, government ID, contact info, financial information, IP address, or transaction information, as well as metadata associated with blockchain transactions.
User	An individual who accesses, downloads, or uses the Site or Services.

Purpose of This Policy

It is Blade Labs' policy to comply with all privacy- and data-protection-related regulatory requirements applicable to Blade Labs in connection with the Sites and the Services. This Policy helps Users understand:

Information We May Collect About You
Justifications for Engaging in Data Processing
Who We May Share Your Information With
How We Secure Information We Collect
How to Access and Control Your Information
Your Marketing Preferences
International Data Transfers
Your Rights if You Are a California Resident
Your Rights Under the EU General Data Protection Regulation ("GDPR")
Changes to this Policy
How to Contact Us

Information We May Collect About You

Information Collected Directly From You

You can browse certain areas of the Sites without registering or providing personal information. However, we collect certain Personal Data when you:

Sign up for any Blade Labs Services.
Provide an email address for newsletters, product updates, or promotional campaigns.
Participate in events, surveys, or promotions.
Submit feedback, inquiries, or customer support requests.
Provide any additional information while interacting with our Sites (e.g., IP address, social media handles, transaction metadata, marketing preferences).

If you submit third-party personal data to us (for example, if you provide an associate's or customer's data for a ZeroH arrangement), you must have the necessary permissions from that individual and ensure such disclosure is lawful under applicable regulations.

Information Collected Automatically

We may automatically collect certain technical information when you use the Sites or Services, including:

IP address, domain name, device identifiers, and browser type
The web pages or screens you view, links you click, and referral URLs
System fingerprints, DApp referral data (if any)
Cookies and similar tracking technologies (see our separate Cookie Policy for details)

How We Secure Information We Collect

We implement commercially reasonable measures to protect your data against loss, misuse, or unauthorized access. Examples include:

Encryption (where feasible) and secure data storage protocols
Access controls and periodic reviews of security measures
User-level security best practices (e.g., enabling 2FA)

Despite these measures, you are responsible for maintaining the security of your devices and passwords.

How to Access and Control Your Information

You may request to access, obtain a copy of, correct, or delete your Personal Data by contacting us at: hello@bladelabs.io

We will fulfill such requests as required by law, though we may retain certain information for legal or business reasons.

Rights Under the GDPR

If you are a resident of the EU or EEA, you have certain data protection rights. These include:

Right to Access: Request copies of your Personal Data.
Right to Rectification: Correct inaccurate or incomplete information.
Right to Object: Object to certain forms of processing.
Right to Restriction: Request restricted processing of your data.
Right to Data Portability: Obtain your data in a structured, machine-readable format.
Right to Withdraw Consent: Revoke consent at any time if we rely on consent.

To exercise these rights, contact us at: hello@bladelabs.io. You have the right to lodge a complaint with a local data protection authority if you believe your rights have been violated.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version and update the "Last Updated" date at the top. Your continued use of the Sites or Services after any modifications indicates your acceptance of the revised terms.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to make a complaint, please contact us at: hello@bladelabs.io